steviejay69 1,145 Posted February 20 15 hours ago, sub1k said: Okay, another video. https://youtu.be/Ii2Vh7uvaEw Okay, we call that CTD or Crash To Desktop. I'm concerned about other processes running, but I would upload the save file as @BarryBL recommended and send it to the community(at)codemasters.com email. Share this post Link to post Share on other sites
steviejay69 1,145 Posted February 20 9 hours ago, NolyQQ said: I have exactly same problem. I don't know if it helps but here is my crash dump files. crash_dump#728712-20210216-165314-0.zip crash_dump#728712-20210218-113619-0.zip crash_dump#728712-20210218-140746-0.zip crash_dump#728712-20210218-144502-0.zip crash_dump#728712-20210218-170610-0.zip crash_dump#728712-20210219-112235-0.zip crash_dump#728712-20210219-122339-0.zip crash_dump#720742-20210214-144725-0.zip crash_dump#728712-20210216-002010-0.zip crash_dump#728712-20210216-150545-0.zip You almost certainly have a driver problem from your last crashdump. Please upload a dxdiag, include motherboard make and model. Quote DXGI_ERROR_NOT_CURRENTLY_AVAILABLE 0x887A0022 The resource or request is not currently available, but it might become available later. @BarryBL this is on a RTX2070 so maybe you could advise on graphics settings. Share this post Link to post Share on other sites
NolyQQ 2 Posted February 20 (edited) 57 minutes ago, steviejay69 said: You almost certainly have a driver problem from your last crashdump. Please upload a dxdiag, include motherboard make and model. DxDiag.txt I don't think its a driver issue because all of this crash dump files belong to v1.16. After 1.16 update, game constantly crashes while loading HQ to data center. There was no problem with the previous update. Also i didn't change graphics driver. Edited February 20 by NolyQQ Share this post Link to post Share on other sites
steviejay69 1,145 Posted February 20 2 minutes ago, NolyQQ said: DxDiag.txt I don't think its a driver issue because all of this crash dump files belong to v1.16. After 1.16 update, game constantly crashes while loading HQ to data center. There was no problem with the previous update. Also i didn't change graphics driver. I can't offer suggestions if you don't provide what's asked for. Share this post Link to post Share on other sites
NolyQQ 2 Posted February 20 14 minutes ago, steviejay69 said: I can't offer suggestions if you don't provide what's asked for. I uploaded the things you want. Is there something wrong? Share this post Link to post Share on other sites
steviejay69 1,145 Posted February 20 11 hours ago, NolyQQ said: I uploaded the things you want. Is there something wrong? I simply did not see the original link to the dxdiag, I apologise. But you have since edited it to make it clearer, thank you. Share this post Link to post Share on other sites
dcmort93 1 Posted February 20 @BarryBL @steviejay69 The developers should already be aware of this issue since it was reported back in November on patch 1.13. This is the exact same thing that happened with my own "My Team" saves. So glad to see progress has been made after a quarter of the year and that you are using the same troubleshooting steps with the same results Share this post Link to post Share on other sites
steviejay69 1,145 Posted February 20 5 minutes ago, dcmort93 said: @BarryBL @steviejay69 The developers should already be aware of this issue since it was reported back in November on patch 1.13. This is the exact same thing that happened with my own "My Team" saves. So glad to see progress has been made after a quarter of the year and that you are using the same troubleshooting steps with the same results We have to rule out any potential issues that might cause the symptoms to narrow down the amount of crash dump submissions that are analysed. You can't spot a problem as easily if not all the submissions contain errors. @NolyQQ has a different set of errors to @sub1k so thank you for your input. 1 Share this post Link to post Share on other sites
steviejay69 1,145 Posted February 20 13 hours ago, NolyQQ said: DxDiag.txt I don't think its a driver issue because all of this crash dump files belong to v1.16. After 1.16 update, game constantly crashes while loading HQ to data center. There was no problem with the previous update. Also i didn't change graphics driver. KB4589212 should be installed. That's about it. Share this post Link to post Share on other sites
dcmort93 1 Posted February 20 @steviejay69 No problem. I'll keep giving my input until this is fixed. Honestly don't think a windows update that was released after this issue was initially reported is the right tree to bark up, but what do I know. It isn't like I have multiple years of software development and video game quality assurance testing under my belt. I'm just some random person on a forum right... Share this post Link to post Share on other sites
steviejay69 1,145 Posted February 21 9 hours ago, dcmort93 said: @steviejay69 No problem. I'll keep giving my input until this is fixed. Honestly don't think a windows update that was released after this issue was initially reported is the right tree to bark up, but what do I know. It isn't like I have multiple years of software development and video game quality assurance testing under my belt. I'm just some random person on a forum right... I’ll just merge this into your thread then if you like? Keeps the shouting in one place. 😀 Share this post Link to post Share on other sites
dcmort93 1 Posted February 21 @steviejay69 I don't really feel like there's been enough shouting since the issue still hasn't been resolved despite appearing across all platforms. Maybe have an actual dev in here to deal with their shoddy code and we might actually get some fixes. People usually have more of a desire to fix things when they see the consequences for themselves... 1 Share this post Link to post Share on other sites
BarryBL 4,429 Posted February 22 On 2/20/2021 at 7:29 AM, steviejay69 said: You almost certainly have a driver problem from your last crashdump. Please upload a dxdiag, include motherboard make and model. @BarryBL this is on a RTX2070 so maybe you could advise on graphics settings. @NolyQQ try copying my in-game graphics settings as I have the same graphics card as you. See below (remember to turn Asynchronous Compute to 'Off') 1 Share this post Link to post Share on other sites
steviejay69 1,145 Posted Monday at 15:31 2 hours ago, BarryBL said: @NolyQQ try copying my in-game graphics settings as I have the same graphics card as you. See below (remember to turn Asynchronous Compute to 'Off') You may need to delete the hardware_settings_config.xml or start the game in safe mode to change the settings here. 1 Share this post Link to post Share on other sites
NolyQQ 2 Posted Tuesday at 21:35 Nothing changed, still the game keeps crashing. @BarryBL 1 Share this post Link to post Share on other sites
sub1k 2 Posted Tuesday at 22:18 I don't really expect the problem to be solved. I was already desperate. I'll just wait for 1-2 patches. And who knows, maybe the problem with the crashes will be solved. 1 Share this post Link to post Share on other sites
