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graphic settings keep resetting


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as the title says, my graphics always reset when i launch the game. all the settings are turned to the lowest options and the resolution is all the way down to 1024 x 768 even though my monitor is 1920 x 1080.
 

i've tried changing the settings in the .xml file, didn't work. i've tried directx 12 and 11, didn't work. tried reinstalling, didn't work, i've verified the files, didn't work,....

 

system specs:

mobo: msi z390 gaming plus

cpu: i7 9700k

gpu: gtx 1650 super

ram: 16gb 3200mhz dual channel

psu: cooler master MWE 650 white certified

HDD/SSD: SSD: sandisk 240gb, HDD: seagate baracuda 2TB

 

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