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Not being able to connect a multiplayer Session


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1) unable to access multiplayer online
2) game version 1.17
3) game mode: xbox one series x
4) Unable to join sessions in either league, unranked and ranked mode
5) it always happens
6) Reset console, opened all nat ports, tried to switch accounts, changed connection types, reinstalled the game, on my account all settings were not locked
7) steering wheel

8)ALSO HAPPENS THE USUAL PROBLE M, I ATTACH THE FOTO. ... WHAT CAN I DO?

22A4DEF5-FC2C-403A-8148-463A9F49E95F.jpeg

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Hi @Larcianese1922

Thanks for reporting your issue. However, we do need a complete bug report in order to gain all the details needed to replicate and troubleshoot your issue. A template is here for you to copy and paste in your answers:

We will also need the below information:

  • NAT Type 
  • Check uPnP is enabled on their router and / or that there is no blocked traffic coming on the required network ports. Setting your router to open / DMZ would be a quickish test to do to rule out most common router issues.

Many thanks,

Barry.
 

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