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Bug Reporting - PLEASE FOLLOW RULES AND COMPLETE REPORTS

Thrustmaster SF 1000 Freezing

Cocchi1990
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Posted by steviejay69,

I'm receiving the wheel today and will be able to confirm. Please understand that the wheel is new, was released after F1 2020 and therefore claims of title compatibility rest with Thrustmaster. https://support.thrustmaster.com/en/portal-manage-page-en/ Telephone support  

I will be posting the issue with Thrustmaster as soon as I replicate it.

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GioProductions

GioProductions

Posted
Posted
46 minutes ago, steviejay69 said:

I'm receiving the wheel today and will be able to confirm.

Please understand that the wheel is new, was released after F1 2020 and therefore claims of title compatibility rest with Thrustmaster.

https://support.thrustmaster.com/en/portal-manage-page-en/

Telephone support

 

Great, not as a Moderator but as a Sim driver, i think you gonna love the wheel!

May i ask what Thrustmaster base you use?

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jakub0wski

jakub0wski

Posted
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On 6/14/2021 at 8:10 PM, GioProductions said:

And your screen/LED light freeze also playing F1 2020? Until now we had only Playstation users with this issue

Yes, it happens after 1 or 2 hours in game. Suddenly the display and the LED freezes. Switching off the display is not helping. The only way to solve the issue is to unplug the USB/power connection of the wheel. 

But this causes other and more crititical trouble while remaining in game :D.

Therefore I have to shutdown the game, unplug the wheel and then restart the game. 

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  • 2 weeks later...
steviejay69

steviejay69

Posted
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2 hours ago, Cocchi1990 said:

@steviejay69do you have news after your tests?

thanks 

To date I have observed no issues with SF-1000 & TS-PC except those observed by others beta testing and unrelated to freezing. I raced my final league race around Brazil on F1 2020 also without issue.

Latest firmware v13 and v5.51 in wheel. 

On 6/19/2021 at 10:58 AM, jakub0wski said:

Yes, it happens after 1 or 2 hours in game. Suddenly the display and the LED freezes. Switching off the display is not helping. The only way to solve the issue is to unplug the USB/power connection of the wheel. 

But this causes other and more crititical trouble while remaining in game :D.

Therefore I have to shutdown the game, unplug the wheel and then restart the game. 

Post a dxdiag please with wheel connected including the brand and model of your mainboard.

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  • 2 weeks later...
steviejay69

steviejay69

Posted
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Haven't had the issue on F1 2021 but am running the F1 Wheel as there is a different issue (of misdetection of control presets / default wheel mode in driver). I think it's safe to say there should be something forthcoming from Thrustmaster. My open ticket with them was "reinstall the drivers" but 21H1 was a clean install and the wheelbase was already on v13 and the SF-1000 on v5.51 so I don't see how it's going to help.

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  • 5 weeks later...
greydog1961

greydog1961

Posted
Posted

I have a T300RS Thrustmaster with original steering wheel. This base is recognized in F1 2020.

When I start F1 2021 the T300RS base is also visible in list of controllers.

But when i disable original wheel and put the SF1000 on it plus did all installations of SF1000 ( firmware all is up tot date ) the T300RS is not visible anymore.

Who can help me out???

 

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greydog1961

greydog1961

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Posted
On 8/29/2021 at 4:07 PM, Cocchi1990 said:

You have to select “thursmaster advanced racer”.

I check with joy.cpl on pc what mode T300 has. 

I see advanced Racer and firmware plus drivers are up to date. 

But when I restart ps5 and go to controls vibrations & feedback is see only the 2 controls. If I play F1 2021 wheel is not reacting at all. 

I crash in first corner and can not do anything alsp pedals are not reacting. 

co

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  • 4 months later...
Donkir

Donkir

Posted
Posted
On 8/29/2021 at 4:07 PM, Cocchi1990 said:

You have to select “thursmaster advanced racer”.

Ciao Cocchi, ma poi ha risolto i problemi di blocco del SF1000?

A me (anche ad altri che conosco) oltre a bloccarsi la dashboard del display la corona in maniera del tutto casuale tipo che si riavvia. Ho scritto alla TM ma leggendo i tuoi post non mi lascia molte speranze 😞

sto pensando di fare il reso ad Amazon e tornare al TM Open Wheel.

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