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Problem access on multiplayer


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A detailed description of the issue: As you can see from the video when I try to participate in a multiplayer game I remain on hold for about 2min and at the end appears the words "unable to access the room". This happens not only for unclassified but also for classified.

Platform: Steam

What version of the game you are using (Shown on the start screen in the bottom left corner of the screen): 1.18 

Ranked/Unranked/Leagues: both categories

Wired or Wireless Connection?: Wired

The amount of players in your session?: The number is indifferent, since it brings me back to the home screen 

Were you the host? No

Did this issue happens for everyone in the session, just some people or just yourself? What did they see? This issue is occurring since this update, 1.18.

We need to be able to make your problem happen internally so we can fix the issue. Can you make the problem happen again? Yes. I attach supporting video

How do you make the problem happen? Simply by trying to access any online mode

Can you add a report code. How to find this is in Main Menu > Game Options > Settings > 16 digit code in the bottom left of the screen. Please make sure that this is the code from the session you had the issue in. Adding report codes from as many users in your session as possible would be really helpful here.: ECRT-SPHD-XSGE-GAHE

Video of the issue, including timestamps. Did you stream the session? 

Thanks for the help


Edited by joker991
updated topic following report guidelines
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