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Bug Reporting Template | All modes


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  • Administrator

If you are looking to report an issue, please choose the correct template, and copy and paste your answers into the template to tell us about your issue. Please check the Bug Reporting Rules before you start your report.

  • A detailed description of the issue.
  • Report Code
  • Platform?
  • Game-mode?
  • [ONLINE] The amount of players in your session? If you know the players forum username, please tag as many people who were in your session here.
  • [ONLINE] Were you the host?
  • What troubleshooting have you tried? Please list everything you tried.
  • Any screenshots or video of the issue? Remember to add as unlisted if video via a third party. 
  • How do you make the problem happen? Please add a step-by-step guide here so we can replicate and get reported as quick as possible.

This information, in particular a step-by-step method to show us how you can replicate the issue often, is critical in helping us identify and ultimately resolve any issue. Without this, we don’t have the necessary information to replicate and diagnose any potential issue you have seen online. I can then send the potential issue to the right team, and make sure that the developers have all the information they need as soon as possible. The more detail, the more chance we have of replicating the issue, and working towards a fix.

Many thanks,

Barry

 

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  • 3 weeks later...
  • Administrator

The home for all issues you experience while racing. We ask that the following rules and templates are followed to ensure that we can create the best game possible with your help:

  • Please only post ONE bug per bug report.
  • Complete the bug template in full should you want to log an issue. The bug report template is the first thread on the top of this sub-forum for you to copy and paste into.
  • Replication is important. Providing accurate methods of reproduction, with how many times you have achieved this, is appreciated
  • Please check the Troubleshooting & FAQ's section before reporting your problem. We may have already solved it!

_____

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