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Failed to load save, can't create player profile..

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Failed to load save at first, then I tried to remove the local save files and disabled the cloud sync on Steam and enabled it again, but it didn't work.

Then I try to deleted the save files again and start the game on offline mode, it told me to create new profile but "Fail to save" was prompted.

The game was doing fine at last two weeks then suddenly become a total failure. 

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