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It says I don't have multiplayer privileges. It won't let me join a custom lobby either.

I see the game and when I try to join I get the message that it failed to join. 

Xbox series s.

Why did I pay 80 bucks for a game that's worse than last years?

5 less tracks and I can't even play?

How do I get a refund?

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  • Moderator

I'm sorry for your problems, but without any other information we cannot dig in to it. Please fill out the bug report template. For a refund to have to contact your supplier.

Thanks for reporting your issue. However, we do need a complete bug report to gain all the details needed to replicate and troubleshoot your issue. Please copy and paste the template from the below and fill in the answers.


Providing this information is vital for Codemasters to be able to investigate, replicate and hopefully solve your issue. Without this, we don't have the necessary information to replicate and diagnose the issue.
Many thanks

Codemasters Forum Team

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