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PC - Thrustmaster - Force Feedback - How to Update Drivers and Firmware


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Hi everyone,

Thanks for the reports on the forums about the Thrustmaster Force Feedback Issues. We are in discussions with Thrustmaster, and they have asked us to post the below procedures on how to update the drivers and firmware for your wheel. From Thrustmaster feedback and extensive testing, we have found that updating drivers and firmware in the correct procedure fixes the currently reported issues.

If you have already updated your firmware and drivers but with a different process to the one below, please try again and follow the steps in full. Please let us know your feedback on this, as we are working with Thrustmaster on a solution that works for all.

Updating is critical and will help in fixing your issues. Please follow the exact instructions from your wheel below:

TM Wheels_Firmware & Driver Update Process.pdf

Please use this forum area to discuss FFB issues on THRUSTMASTER WHEELS ONLY and only on the PC PLATFORM. Thanks

 

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1.       A description of the issue. Please include any error codes here. Reporting this here as I can't think of a better place. The TS-PC does not remember the wheel rim mode selection on 2021_TTRS_2 when using the Ferrari F1 Wheel Rim. When hotplugging, it always defaults to Normal Mode. When the game loads the Thrustmaster Sparco P310 wheel profile is detected and enabled.

2.       What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) 1.04

3.       Game-mode? Before playing

4.       Are you able to recreate the issue? If so, please include recreation steps on how you encountered this issue. 4/4 when testing the Ferrari F1 Rim to see if it was affected by FFB fade or loss via ALT-TAB (not replicated). Loss of FFB is observed in online sessions, but not all.

5.       How often do you see this problem? Is it the only time or does it always happen? Always

6.       Have you tried any troubleshooting? We recommend the steps here as a starting point for any issues. Please let us know what troubleshooting methods you have tried while creating this post. Everything functions as expected except for this.

7.       Any accessories you are using (gamepad, wheel etc) TS-PC Racer Firmware 13, Ferrari F1 Wheel Rim, Logitech G923 pedals with Leo Bodnar USB adapter

8.       Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears.

image.png.4c2152a1ec0d2e8e94b5b1c5d1e56cec.png

20210722195314_1.jpg

Edited by steviejay69
updated
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