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the game keeps freezing in online races for spilt seconds.


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  • A detailed description of the issue.
    the game keeps freezing for a few tenths in online races and it costs me a lot of time in a race (I attached videos for reference)
    its so irritating to happen in league races or when racing with friends for fun
  • Report Code
  • Platform?
    PC
  • Game-mode?
    Multiplayer/Online
  • [ONLINE] The amount of players in your session?
    2 - 20, always happens
  • [ONLINE] Were you the host?
    no
  • [PC ONLY] Please post your DXDiag, including the make and model of motherboard.
    attached
  • What troubleshooting have you tried? Please list everything you tried.
    1- I tried verifying the game files from steam
    2- CPU and GPU temperatures weren't out of the ordinary 
    3- I lowered the graphics of the game and it kept happening
    4- I closed every background process/application and it kept happening
    5- tried running the game in directx 11 by adding -dx11/-force-dx11 to the launch options but it kept running in directx12 so that didnt work
    6- my internet is not the issue, every other game I play I dont have any issues with it
  • Any screenshots or video of the issue? Remember to add as unlisted if video via a third party. 
    https://streamable.com/4kdrwx
    https://streamable.com/pp4p2e
    https://streamable.com/2s7r7o
  • How do you make the problem happen? Please add a step-by-step guide here so we can replicate and get reported as quick as possible.
    open the game
    go online
    play for a few minutes
    freezes happen

DxDiag.txt

Edited by Hughsamm
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  • Administrator

Have you tried the connection troubleshooting here: 

You may need to check your firewall settings, forward some ports. Does this happen when you are host?

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  • Administrator
12 hours ago, Hughsamm said:

the game is still doing this
I tried everything in the post you attached @BarryBL
not sure what to do anymore
I tried hosting and it still did the same
 

Does this happen in EVERY online session @Hughsamm. We have some connectivity troubleshooting, which includes port forwarding, that may be helpful: Connection Issues Troubleshooting - Troubleshooting - Codemasters Community

@GeryTDI can you please complete a bug report similar to the excellent one @Hughsamm has made, videos are key here. 

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  • Administrator

Something is off here. Have you got a copy of the lobby screens as video, where we can establish connections. What ports do you have forwarded? Do you have a firewall or a VPN on?

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the ports forwarded just like the picture
I dont have vpn on
I do have firewall but f1 2021 and steam are allowed through it
and I dont get "Have you got a copy of the lobby screens as video" can you please clarify @BarryBL?

Screenshot 2021-08-04 174922.png

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  • Administrator

No worries, thanks @Hughsamm.

So, when you are in a lobby in Multiplayer, you have a 'waiting' screen before you go into the first session. About a minute of that would do the trick, including the 'spinners' when you load into the session.

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  • Administrator
2 minutes ago, Hughsamm said:

@BarryBLany news on this?

 

We're looking into it. Does this online happen online?

Also, can you post copies of your in-game graphical settings too, wondering if it is something there as well maybe

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1 minute ago, BarryBL said:

We're looking into it. Does this online happen online?

Also, can you post copies of your in-game graphical settings too, wondering if it is something there as well maybe

yes it happens only in online
 

Screenshot (75).png

Screenshot (76).png

Screenshot (77).png

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I noticed that it happens more when I am around cars
like first lap it happens a lot but when there is only 1 car around me it rarely happens
I am logging my gpu and cpu usages tomorrow to see if that is a problem

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Posted (edited)

I THINK I FOUND THE ISSUE @steviejay69@BarryBL@GeryTDI
ITS DISCORD
WHENEVER SOMEONE JOINS THE CALL OR TALKS IN DISCORD I GET THE STUTTERS
I CLOSED IT(FULLY TURNED IT OFF) AND IT WORKED BEAUTIFULLY FOR A SHORT QUALI AND 50% RACE AND THERE WAS NO STUTTERS AT ALL
THANKS A LOT FOR THE HELP AND SORRY FOR THE INCONVENIENCE 

Edited by Hughsamm
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