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After updated to 1.07 the game keep crashing at the start.


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  • A detailed description of the issue. :Game keep crashing(ego dumper,etc.) after i updated to version 1.07.
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  • Platform? :pc windows 10
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  • Game-mode? :I can't even get in to main menu.
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  • Q:[PC ONLY] Please post your DXDiag, including the make and model of motherboard.
  • A: crashdump files and Dxdiag files in below. 

 

 

  • Q: What troubleshooting have you tried? Please list everything you tried.
  • A: i deleted game file first, and i reinstalled but it crashed again, so i had a format my computer, and i reinstalled, but it also crashed, so i formatting my computer once again, and still crashing.
  • QAny screenshots or video of the issue? Remember to add as unlisted if video via a third party. 
  • A:i cannot even take a screenshot becasuse i cannot even go in to main menu. and some ego dumper stuff.
  • Q:How do you make the problem happen? Please add a step-by-step guide here so we can replicate and get reported as quick as possible.
  • A:Just updated in to 1.07 and rin the game, crash happens all the time.

 

fix it plz. it worked well in older versions. but it suddenly crashes in 1.07.

crash_dump#803111-20210824-145450-0.zip DxDiag.txt crash_dump#803111-20210824-010836-0.zip crash_dump#803111-20210824-013812-0.zip crash_dump#803111-20210824-014311-0.zip crash_dump#803111-20210824-044330-0.zip crash_dump#803111-20210823-225708-0.zip

hardwaresettings.zip

Edited by GT3RS834
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15 minutes ago, GT3RS834 said:

@BarryBL no, i don’t have vaccines.

Huh? I asked if you used the software Bitdefender.

Where can I find crash dumps, dxdiags, save files and hardware setting files?

How to find a crash dump

·         Browse to the folder where you have Steam installed, usually this will be C:\Program Files (x86)\Steam

·         Browse to the userdata folder and Search for *.zip or browse to through the numbered directories to the relevant remote directory. (Might want to be more clear on the process for this as it implies very hit and miss directions)

·         You should find a file named something like crash_dump#76561198061784954.zip

·         Make sure you add this to your completed bug report

How to find your DXDiag

·         Press the [Windows]+[R] keys on your keyboard to bring up the Run command.

·         In the "Run" command box, type in dxdiag and press <Enter>. The DirectX Diagnostic Tool pop-up window should appear.

·         Click on "Save all Information."

·         Make sure you add this to your completed bug report

How to find your in-game hardware settings file

·         Browse to your hard drive where windows in installed

·         Browse to "...\Documents\My Games\F1 2021\"

·         Right click on the hardwaresettings folder select Send To -> Compressed (zipped) folder

·         Make sure you add this to your completed bug report

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16 hours ago, GT3RS834 said:

@BarryBLi uploaded my crash dumps,dxdiags,and hardware setting. check please.

From your dumps, you have a GPU crash.

Please troubleshoot by:
  • Deleting the hardware_settings_config.xml file in Documents\My Games\F1 2021\hardwaresettings and then booting the game
  • Updating your graphics drivers, as they are slightly out of date.
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26 minutes ago, GT3RS834 said:

@BarryBLI tried your solution, and upgraded to 32gb ram. but it still crashes in game. like, go back in to main menu, or result after qualifing session. is there any more solutions? or should i just wait for the 1.08 update? 

crashdump,dxdiag underneath.

crash_dump#803111-20210827-003014-0.zip 160.77 kB · 0 downloads DxDiag.txt 99.28 kB · 0 downloads

I would update your UEFI BIOS F5b 

Other drivers are also quite old but let's see how far this update gets you.

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@BarryBLHi, i think it happens again. like going to settings, move around main menu. can i have any solution?

+after i deleted, and reinstalled the game, now it just crashing at the beginning with, or without egobumps.. and it just crashes in setting menu.

crash_dump#803111-20210830-222650-0.zip crash_dump#803111-20210830-223910-0.zip crash_dump#803111-20210830-224305-0.zip crash_dump#803111-20210830-222547-0.zip

crash_dump#803111-20210831-001915-0.zip crash_dump#803111-20210831-004104-0.zip

crash_dump#803111-20210831-004936-0.zip crash_dump#803111-20210831-004536-0.zip crash_dump#803111-20210831-004828-0.zip

Edited by GT3RS834
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@BarryBLno. i don't have a video for this. because it's just crashing in main menu, setting menu, or just after the intro scene(press any button scene).

and i tried to change the settings you reccomended, and i succeeded to change my setup like texture streaming,rt_shadows, rt_reflections, screen space reflections.

even though i finished that setup, it still crashed in setting menu.

but seriously, why it doesn't work in version 1.07? i mean, when it first released in version 1.00, there was no problem from 1.00 to 1.06. in full graphic usage settings.  but after i updated to 1.07, why gpu usage became massive? can you guys promise me to solve this gpu problem in 1.08? 

i know my pc config is not the best. but i don't think this config can cause a gpu problem in normal situation.

Edited by GT3RS834
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1 hour ago, GT3RS834 said:

@BarryBLno. i don't have a video for this. because it's just crashing in main menu, setting menu, or just after the intro scene(press any button scene).

and i tried to change the settings you reccomended, and i succeeded to change my setup like texture streaming,rt_shadows, rt_reflections, screen space reflections.

even though i finished that setup, it still crashed in setting menu.

but seriously, why it doesn't work in version 1.07? i mean, when it first released in version 1.00, there was no problem from 1.00 to 1.06. in full graphic usage settings.  but after i updated to 1.07, why gpu usage became massive? can you guys promise me to solve this gpu problem in 1.08? 

i know my pc config is not the best. but i don't think this config can cause a gpu problem in normal situation.

Something seems amiss here, are you running with any mods at all? Have you verified the integrity of your Steam files.  Did you update your graphics drivers too, as they are out of date.

Unfortunately, I cannot promise anything at this time, as the setup is subjective. We added things into the patch at 1.07 to improve stability. I'll get the devs to take another look at your dumps.

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