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  • A detailed description of the issue. Just completed Canada in MyTeam. Won the race, got fastest lap and teammate came 2nd, but none of my sponsors paid out. Sponsors are Aii (score 20 constructors pts during a race weekend), xero (score 5 constructors pts during a race weekend) and niegsa ottoman (score 15 constructors pts during a race weekend). So clearly all criteria was met. It’s happens about 50% of the time.
  • Report Code jsmx-dpxj-rsdv-xrkv 
  • Platform? PS5. Game is PS4 version
  • Game-mode? MyTeam
  • What troubleshooting have you tried? None. Sometimes it works when I’ve met the criteria and other times not. 
  • Any screenshots or video of the issue? None atm - wasn’t quick enough to capture it!
  • How do you make the problem happen? Please add a step-by-step guide here so we can replicate and get reported as quick as possible. Complete race in MyTeam. Meet the criteria for sponsor payout.
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PS4

·         Insert a USB drive into your console

·         Go to Settings, Application Saved Data Management, Saved Data In System Storage, Copy to USB Storage.

·         Select your F1 2021 save and copy it to the USB.

·         Remove the USB and put it in to a PC.

·         Compress the PS4/5 folder to a zip file

·         Save the information to your Desktop, keep the file name as is.

·         Make sure you add this to your completed bug report

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