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Bought 2 Mega Packs, but didn't receive any boxes?

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A couple of days ago they had the Mega Pack on sale for 60% off. I bought one, didn't receive it, so tried buying it again but still nothing.


I waited a day, then contacted support via the "Settings" cog and then "Contact Us" button and sent messages, but no reply.


Any idea of next steps? Should I request refund from itunes?

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