Sir_Overtakesalot Posted January 7 Share Posted January 7 (edited) A detailed description of the issue. / The Featured Event is showing only 1800 players and counting today where as yesterday there were over 21,000 and counting. I went from P12 to P0. My score is still visible as well as my time. Just wondering where over 20,000 scores went? Report Code / no code Platform? / PS4 Game-mode? / Multiplayer Weekly Event [ONLINE] The amount of players in your session? If you know the players forum username, please tag as many people who were in your session here. [ONLINE] Were you the host? / no [PC ONLY] Please post your DXDiag, including the make and model of motherboard. What troubleshooting have you tried? Please list everything you tried. / signing out of PSN and restarting my game multiple times. Any screenshots or video of the issue? Remember to add as unlisted if video via a third party. / yes provided down below How do you make the problem happen? Please add a step-by-step guide here so we can replicate and get reported as quick as possible. / enter the Weekly Event Leaderboard Start new topic Edited January 7 by Sir_Overtakesalot Add info Quote Link to comment Share on other sites More sharing options...
redeagle53 Posted January 7 Share Posted January 7 A detailed description of the issue. i have been playing weekly event on my ps5, had a decent rank, and now it shows my points as nomal but my rank is #0. how to fix???? Report Code none. this happens on the main menu. Platform? PS5 Game-mode? Weekly Event What troubleshooting have you tried? restarting game Any screenshots or video of the issue? i would but can't How do you make the problem happen? Please add a step-by-step guide here so we can replicate and get reported as quick as possible. idk, it just popped up after finishing a race 🤨 Quote Link to comment Share on other sites More sharing options...
Sir_Overtakesalot Posted January 7 Author Share Posted January 7 I had the same thing happen. I also provided a bug report. There's over 20,000 scores missing. It's ridiculous! Quote Link to comment Share on other sites More sharing options...
NicolasFR29 Posted January 7 Share Posted January 7 Same issue here Quote Link to comment Share on other sites More sharing options...
Jazzysocks2012 Posted January 8 Share Posted January 8 Same problem for me just cropped up yesterday. Was showing top 1% but 0 on the leaderboard. I completed the event again and got back on the board. But have now noticed that the event participants are only around 800 odd. Before that it was more like 6000 +. annoying. 😣 Quote Link to comment Share on other sites More sharing options...
Sir_Overtakesalot Posted January 8 Author Share Posted January 8 @Jazzysocks2012 what platform are you? I'm curious if it happened on more than just PS... and annoying is an understatement, I was P12 out of just over 21,000. I put some time in this event and really don't want to go through all that again. I doubt I will equal my score again. Quote Link to comment Share on other sites More sharing options...
Sir_Overtakesalot Posted January 8 Author Share Posted January 8 This will be short. If you are one of the many who found themselves in P0 with your score still in tact at the bottom, In order to get back on the Leaderboard, you HAVE to beat your previous score. Just wanted to let everybody know they've got another day to get back in there. Good luck. Quote Link to comment Share on other sites More sharing options...
Administrator BarryBL Posted January 10 Administrator Share Posted January 10 Apologies for this. I have some examples of this that I'm taking to the developers. Anyone got any extra screenshots at all that i can also pass on. Looks to be different platforms too. UPDATE: Topics merged, thanks for the bug report @Sir_Overtakesalot. With devs now. 1 Quote Link to comment Share on other sites More sharing options...
Administrator BarryBL Posted January 10 Administrator Share Posted January 10 Follow up question here, everyone receive their rewards? Quote Link to comment Share on other sites More sharing options...
MotokoZeratul Posted January 10 Share Posted January 10 5 hours ago, BarryBL said: Follow up question here, everyone receive their rewards? No. I'm at PS5 and did a score of 432.623 and i gained nothing from it. I was ranked at position 0 because of the bug. Do you need any proof, like a screenshot? My PSN ID is CrisFerreira-29 Quote Link to comment Share on other sites More sharing options...
Briain Posted January 10 Share Posted January 10 (edited) I have the same issue as above. Also i was in top 2% of multiplayer event and did not receive any reward. Please see images below: A detailed description of the issue. I have competed in the weekly event since purchasing the game. Last week on my second attempt at the event, I finished but noticed my original score was gone and I did not receive a new score. Just "Passed" and 0 points. I retried the event several times. I ran the Steam verification of game files, twice. I am able to play in other multiplayer online events. I read in this thread there may be an anti-cheat bug I have tripped. This week with the new event, I now see a red lock on the tile but no other notification and nothing happens when I select it. Report Code RAPJ-ATGK-KBHR-PXMG Platform? PC - Steam Game-mode? Multiplayer - Weekly Event [ONLINE] The amount of players in your session? If you know the players forum username, please tag as many people who were in your session here. N/A [ONLINE] Were you the host? N/A [PC ONLY] Please post your DXDiag, including the make and model of motherboard. DXDiag does not include my motherboard info. I have no issues running the standard game. System Info: Asus RoG Maximus XII HERO MSI 2080Ti Gaming Trio Z What troubleshooting have you tried? Please list everything you tried I have tried troubleshooting and read this forum for any possible solutions. Tried reinstalling. Any screenshots or video of the issue? Remember to add as unlisted if video via a third party. See screenshot. How do you make the problem happen? Please add a step-by-step guide here so we can replicate and get reported as quick as possible. The problem is now visible from the main menu - multiplayer page I did not get my reward for top 2% - can you please fix this Edited January 10 by Briain Quote Link to comment Share on other sites More sharing options...
EyTschej Posted January 10 Share Posted January 10 8 hours ago, BarryBL said: Follow up question here, everyone receive their rewards? Nope, no rewards. Score only shows up in the "friends" tab or when I hit the button to find myself. 4111 players total, PC. You guys seem to have a database issue, similar to the wet time trial ranking. Quote Link to comment Share on other sites More sharing options...
Sir_Overtakesalot Posted January 10 Author Share Posted January 10 9 hours ago, BarryBL said: Follow up question here, everyone receive their rewards? I received my trophy yes. I assume if people didn't redo the Event and beat their score, they didn't get the reward. I redid the Event and was able to better my score. That put me back on the Board and gave me the reward post event. Before and after photos. I ended up P10 in the end. Quote Link to comment Share on other sites More sharing options...
TvRacinFan Posted January 11 Share Posted January 11 Guess I did it for nothing... Is there some reason I got nothing for it? Position 0.... What a game. Quote Link to comment Share on other sites More sharing options...
Massa88 Posted January 11 Share Posted January 11 @TvRacinFan I had same problem it is bug i think contact @BarryBL he will fix it for you Quote Link to comment Share on other sites More sharing options...
Administrator BarryBL Posted January 11 Administrator Share Posted January 11 Thanks for the feedback all. Will pass onto the live services team internally. Will keep you posted on an update as soon as I get it Quote Link to comment Share on other sites More sharing options...
Briain Posted January 11 Share Posted January 11 (edited) Hey @BarryBL i never got my reward and i placed in top 2%. Are you able to fix this? Will i get the reward points? Game tag breen_sprout on pc. Edited January 11 by Briain Quote Link to comment Share on other sites More sharing options...
Whismerhill Posted January 11 Share Posted January 11 (edited) I just found this I think it's very very similar to the F2 (& F1 on some tracks/conditions) global leaderboards wipeouts description : multiplayer weekly race was ranked correctly top 20% then came back & saw I was rank 0 top 1% ? with no rank (see screenshots) platform : PC - Steam sidenotes: I was ranked appropriately before, dunno why this happened, it seems related as it shows "rank 0" which is similar to the TT leaderboards issues. as I didn't watch or take screenshots of rankings I can't know if they were cleared midway through the week or something.... Screenshots : https://steamcommunity.com/sharedfiles/filedetails/?id=2712895614 https://steamcommunity.com/sharedfiles/filedetails/?id=2712895984 After taking those screenshots I redid the race, beat my own scores by 200 points & therefore got my reward correctly. Edited January 11 by Whismerhill Quote Link to comment Share on other sites More sharing options...
MotokoZeratul Posted January 11 Share Posted January 11 8 hours ago, Massa88 said: @TvRacinFan I had same problem it is bug i think contact @BarryBL he will fix it for you 6 hours ago, BarryBL said: Thanks for the feedback all. Will pass onto the live services team internally. Will keep you posted on an update as soon as I get it So @BarryBL do i have to provide you with any additional info, like an screenshot of my score in that event to receive my trophy or just wait for a fix? My system is PS5 and my PSN ID is CrisFerreira-29 If you want an screenshot for proof or any additional info, just let me know. Thanks Quote Link to comment Share on other sites More sharing options...
Administrator BarryBL Posted January 11 Administrator Share Posted January 11 We are investigating, no need for a screenshot at this time. 1 Quote Link to comment Share on other sites More sharing options...
MotokoZeratul Posted January 11 Share Posted January 11 Thank you for your answer @BarryBL Quote Link to comment Share on other sites More sharing options...
YesItsReallyMe Posted January 12 Share Posted January 12 On 1/10/2022 at 8:55 PM, Sir_Overtakesalot said: I received my trophy yes. I assume if people didn't redo the Event and beat their score, they didn't get the reward. I redid the Event and was able to better my score. That put me back on the Board and gave me the reward post event. Before and after photos. I ended up P10 in the end. Ive just noticed something odd in this photo you've posted. I take it this is the final leaderboard standings taken after the event had closed? If so I'm on Ps5, I completed the event on Sunday on 106 AI and ended up 9th. It said at the bottom just over 12,000 people had played the event, can't remember exact number. I had no issues with a 0 points score or anything and I got the reward as usual but thats not me on your photo in 9th. @BarryBL Quote Link to comment Share on other sites More sharing options...
Sir_Overtakesalot Posted January 12 Author Share Posted January 12 3 hours ago, YesItsReallyMe said: Ive just noticed something odd in this photo you've posted. I take it this is the final leaderboard standings taken after the event had closed? If so I'm on Ps5, I completed the event on Sunday on 106 AI and ended up 9th. It said at the bottom just over 12,000 people had played the event, can't remember exact number. I had no issues with a 0 points score or anything and I got the reward as usual but thats not me on your photo in 9th. @BarryBL It wasn't the final Leaderboard. That's why I went on to say I finished P10. I'm P4 in that photo. I took it when I got back onto the board. That photo was taken Saturday. Quote Link to comment Share on other sites More sharing options...
francyx1 Posted January 14 Share Posted January 14 Hi! I had the same issue: my score was 422.243 on Xbox Series X but ranked 0 on final global leaderboard (no trophy received) Quote Link to comment Share on other sites More sharing options...
Administrator BarryBL Posted January 14 Administrator Share Posted January 14 We do have a bug logged, and are investigating with the developers and online services team to work towards a resolution Quote Link to comment Share on other sites More sharing options...
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