EdZaum 0 Posted January 12 Share Posted January 12 i can't play f1 2021 online because this error appears! anyone is with this bug too? Quote Link to post Share on other sites
Administrator BarryBL 8,774 Posted January 13 Administrator Share Posted January 13 Hi, Thanks for reporting your issue. However, we do need a complete bug report to gain all the details needed to replicate and troubleshoot your issue. Please copy and paste the template from the below and fill in the answers. This information, in particular a step-by-step method to show us how you can replicate the issue often, is critical in helping us identify and ultimately resolve any issue. Without this, we don’t have the necessary information to replicate and diagnose any potential issue you have seen online. I can then send the potential issue to the right team, and make sure that the developers have all the information they need as soon as possible. The more detail, the more chance we have of replicating the issue, and working towards a fix. Please also avoid spamming on my profile, thanks. Many thanks Barry Quote Link to post Share on other sites
EdZaum 0 Posted January 13 Author Share Posted January 13 1- When I launch the F1 2021, i can't connect to the online services and an error appears "error code 2631071469:S" ONLINE SERVICES ERROR 2- AVMB-KGPP-DRVS-SRMG 3- PC/steam 4- nothing 5- / 6- / 7- 8- I put the F1 and Steam TCP and UDP ports, uninstalled and installed the game twice, cleared all previous F1 21's and tried change directX 9- 10- I was playing with my friend and I press ALT+F4 and when I try to open the game again this error appears Quote Link to post Share on other sites
Administrator BarryBL 8,774 Posted January 13 Administrator Share Posted January 13 F1 2021: How To Fix Error 2631071469:S - Item Level Also, ensure you are not running mods on the game. Also, what is your steam name and ill check the online settings. Quote Link to post Share on other sites
EdZaum 0 Posted January 13 Author Share Posted January 13 I am not using any mod, and my stam name is "EdZaum", my friend code is "389334333" Quote Link to post Share on other sites
Administrator BarryBL 8,774 Posted January 13 Administrator Share Posted January 13 You may want to check the earlier troubleshooting post i added, and also your in-game connectivity settings. Also your router as well. Maybe something happened when you were updating the game perhaps? Quote Link to post Share on other sites
EdZaum 0 Posted January 13 Author Share Posted January 13 i never updated the game and i already checked your troubleshooting post and there is nothing wrong with my rotator i think Quote Link to post Share on other sites
Administrator BarryBL 8,774 Posted January 13 Administrator Share Posted January 13 36 minutes ago, EdZaum said: i never updated the game and i already checked your troubleshooting post and there is nothing wrong with my rotator i think So the game needs a update then,we had one yesterday/ Quote Link to post Share on other sites
EdZaum 0 Posted January 13 Author Share Posted January 13 (edited) there is nothing to update Edited January 13 by EdZaum Quote Link to post Share on other sites
EdZaum 0 Posted January 13 Author Share Posted January 13 and I uninstalled and installed the game today at 4.A.M. Quote Link to post Share on other sites
Administrator BarryBL 8,774 Posted January 14 Administrator Share Posted January 14 Exactly what troubleshooting have you done apart from a re-install? Quote Link to post Share on other sites
EdZaum 0 Posted January 14 Author Share Posted January 14 I put the F1 and Steam TCP and UDP ports, uninstalled and installed the game twice, cleared all previous F1 21's and tried change directX! this is what I remember Quote Link to post Share on other sites
EdZaum 0 Posted January 14 Author Share Posted January 14 and my F1 2020 works normaly Quote Link to post Share on other sites
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